Frequently Asked Questions
Everything you need to know about sourcing sorted used goods from RealismThrift.
What is your minimum order quantity (MOQ)?
Minimum quantities depend on the product category, grade, and packing. Contact us to confirm the minimum for clothes, shoes, bags, or a mixed order. Smaller trial shipments and container orders can be discussed for your destination.
How do you ensure the quality of the used goods?
We sort goods by category, condition, and the agreed grade. Bales are inspected visually for holes, stains, and excessive wear, then packed according to the agreed grade.
Which countries do you ship to?
We ship globally, with a strong focus on markets in Africa, Southeast Asia, South America, and the Middle East. We handle all export documentation and can assist with customs clearance advice.
Can I customize the items in my order?
Yes! We specialize in customized sorting. You can specify the ratio of men's, women's, and children's items, or focus on specific categories like sports shoes, winter clothes, or luxury brands.
What are your payment terms?
Payment methods and the deposit and balance schedule are confirmed in your pro forma invoice. Review the agreed terms with our sales team before making a payment.